Protecting your Privacy
At Tiny Steps Baby Club, we are 100% committed to protecting the privacy and security of our Baby Club Members.
We will always carefully look after the personal information our members share with us. Tiny Steps Baby Club collects personal data that allows us to provide a bespoke service to our members and we think it’s really important that we help you understand more about the personal information we collect, how we use it, and how you have full control over it.
This policy was last updated on the: 10th July 2020
About your information
Tiny Steps Baby Club will not sell your personal information to any of our Partners unless you have specifically provided us with the authorisation to do so.
Other Baby Membership Club
In the event that we need to work with Baby Club related service providers and share your personal data with these providers we will always ask for your consent to do so before any personal data is shared.
Tiny Steps Baby Club Partners
When you sign-up for the Tiny Steps Baby Club you will be asked to tell us which communications you would like to receive. If you decide, we may, on behalf of other companies with whom we have trusted relationship, send you information about their products and services that we think you will be interested in. These communications will always come directly from Tiny Steps Baby Club and your personal data will stay safe and secure with us.
What kind of data do we collect and what do we do with it?
The table below is a transparent breakdown of what we do with each piece of data we collect from our Baby Club Members.
Name & Contact Details
|What we do with your data||Details|
|Name, postal address, and email address||Name, home address and email address: Used for marketing purposes and/or communications (you set the preferences when you join)|
|To post you Baby Club Welcome products||We need your address in the event that you decide to sign up to receive free Baby Club products through the post|
|To send you relevant Baby Club communications by e-mail||Our primary form of communication for our Baby Club members is via email|
|To send you relevant communications on our Baby Club products and services||If you chose to join the Tiny Steps Baby Club and opted-in to receive product and service updates via email|
|E-Mail personalisation when sending you communications about our Tiny Steps partner products and services||This helps us make sure that our communications to you are relevant for you, for example stage related e-mails through your pregnancy|
|What we do with your data||Details|
|The due date of your baby||We use the due date of your baby (or week of pregnancy) to help personalise our communications to, for example our weekly baby development newsletter and relevant free offers and promotions. You don’t have to give us this personal information but if you decide not to then we will be unable to provide you with any personalised correspondence.|
|Baby Membership Clubs||If you chose to join any partner Baby Membership Clubs during our registration process and you agreed for us to provide them with details about you and your family, we will share this data with them to enable them to personalise the services they provide to you.|
When you use our Website
|How we use your website browsing information||Details|
|When you use our Website, we capture information about you that includes details of your operating system, browser version, domain name and IP address, the website (URL) you came from and go to and the parts of the Website you visit. We may also gather statistics, traffic patterns and related website information.||This data lets us diagnose technical issues, which can be related to the type of device you are using to access our website and the versions of the operating system and browser you are running. We also use this data to help us improve the website so it delivers the best customer experience for you (personalised advertisements and content)|
|Analysis||We use Google Analytics to understand how people interact with our Website. This data encompasses traffic, purchase, and related general site related performance information. This data is for reporting and statistical purposes only.|
When Interacting with emails
|When you open our emails||Details|
|When you interact with Tiny Steps Baby Club emails, we capture information on your experience and interactions with the email. These can include reporting metrics like the opened rate of the email, clicked on, unsubscribed or purchase data.||We use this information to keep your account preferences are up to date. This is also used to allow us to personalise our future emails and website content to you.|
What kind of communications do we send to our Baby Club Members?
Depending on the communication preferences set by our Baby Club Members, we correspond with our members primarily by email or through the post. The following section gives more detail of the types of information we provide our members.
Pregnancy and stage related information
A personalised weekly email series on how your baby will grow and develop over the three trimesters from conception to birth. We also include other useful parenting articles in these weekly correspondences.
Tiny Steps baby Club Offers
We work with Brands to provide our members with all the latest offers deals relating to babies, toddlers and parents.
Tiny Steps Products
We will notify our members when new products appear in our store, depending on their preferences when signing up to the Bay Club.
Tiny Steps Partner promotions
We will include within our emails offers & promotions on behalf of our carefully selected Baby Club partners.
If you have opted to sign up for our partner Baby Clubs you may receive freebies and other pregnancy-related Baby Club related welcome packs via the post.
How can I see and update my information?
You can view, amend and/or delete all personal information provided to Tiny Steps Baby Club at any time by logging into our website and editing your Profile.
What happens if I change my mind?
It is very easy and straightforward for you to unsubscribe and we will anonymise all of your personal data.
You can click the unsubscribe option at the bottom of any email or you can unsubscribe by logging into the Tiny Steps Baby Website and edit your profile. If you have opted to join an additional Baby Club Memberships during our registration process your details will have been shared with that Membership Club and you will need to unsubscribe separately from each Baby Membership Club from their websites/email correspondence.
How long do we hold your data?
We are a pregnancy and parenting Baby Club that provides information about products and services relevant to pregnant women and women with children up to the age of five and will therefore retain and process your information until your child reaches the age of 5.
When your youngest child reaches the age of five, we will anonymise all personal data we hold on you and your family members.
The security of your personal information is very important to us, and we take all reasonable steps to protect your personal information. We cannot guarantee the security of any personal information you disclose online and any transmission of your personal information is at your own risk. You accept the inherent security implications of providing information online and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.